*****
I got the shock of my life when my phone beeped.Saying I just made a purchase at some Ackermans store in Siphokasie. I immediately phoned only to found out my card has been blocked.Yah to late as a purchase was already made on my account without my knowledge. I was told to fill in a transaction dispute form. REALLY it will take them 21 WORKING days to investigate yet nobody took the time to phone me with a update nothing. Apparently I'm not the first victim for Ackermans card ***** in my area surely footage can be found or the slip that was signed. Now I get smses for payment due.And I said I will not pay until this is fixed. Now I'm unable to use my credit as there is non left due to theft. This need to be sorted..
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Ackermans's replyOfficial
23 Dec 2017, 09:11Good day,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards
Ackermans customer service
Best regards,
Ackermans's reply23 Dec 2017, 09:11
Official
Good day,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards
Ackermans customer service
Best regards,
Ackermans's replyOfficial
04 Jan 2018, 11:42Good day,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards
Ackermans customer service
Best regards,
Ackermans's reply04 Jan 2018, 11:42
Official
Good day,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards
Ackermans customer service
Best regards,