NN
Nthabiseng N
1 reviews | Active since Jan 2017
06 Dec 2017, 22:56
*****
I have an account with Ackermans ever since last year november and i have never experience any problem until last whereby i was paying my monthly instalment and on the very same day i received an sms saying that i purchased in kempton park with all my balance that i had..i stay in bloemfontein i have never been to kempton park and my card was with me here in bloemfontein so i dont know how did that happen.im still waiting for an answer from them even today.i did submit everything they wanted so they take long time to get back to me and i want an answer very urgently..
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
07 Dec 2017, 08:55Good day Nthabiseng,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply07 Dec 2017, 08:55
Official
Good day Nthabiseng,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
08 Dec 2017, 11:46Good day Nthabiseng,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply08 Dec 2017, 11:46
Official
Good day Nthabiseng,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,