*****

I paid up my account around June and on the 04 August 2017, an ******* purchased happened. I'm saying ******* because who ever made that purchased did it without my knowledge worse part without a card, cos I had the card all along. When to the shop to enquire about this, they told me that the punched happened in Soweto. I filled form around August so that an investigation can take place and they told me that it will take 21 days and they will give me feedback after but that never happened, all I got was a statement and it showed that I owe R47 I think and I paid that, so now I've been calling trying to close this account but no luck. What ****ed me off is that someone used my account and they never bother to give me feedback on the investigation, it shows that they don't care about their customers.