MA
Maberemisa A

1 reviews | Active since Mar 2016

24 Jun 2016, 11:12

*****

<p>Earlier this year I opened an account with ackermans I loved their service and promo which I still do but recently I have discovered that the are things I have been charged for that I ddnt sign up for or even apply for which I went to one off the store to actually try and find out what was it that they were charging me for and when I got the I found out that the was a family furenal that I have been charged since February when we call the holard office as they are the one with the cover certain things couldn't be explained as</p> <p>1 who is my beneficiary </p> <p>2 how many people did I register /cover</p> <p>3 who was the consultant that helped me </p> <p>4 which store was it opened at</p> <p> </p> <p> </p>

0
Replies (2)
Ackermans
Ackermans's reply24 Jun 2016, 11:29
Official

Good day Maberemisa,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply11 Jul 2016, 11:40
Official

Good day Maberemisa,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,