NE
Ntombo'mxhosa Entle
1 reviews | Active since Jan 2020
27 Jan 2020, 18:09
Forever offline
Went to the phillipi junxion on the 27th of Jan 2020 today to deposit money.. You offering a service that U never have when customers wish to utilise. The manager at this store has no work ethic as well... No sense of urgency and it's a shame. This branch has no customer service the cashier's are busy having conversations and laughing.. could it be a coincidence that you are forever offline?? Customers aren't stupid.
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Replies (2)
Ackermans's replyOfficial
28 Jan 2020, 08:47Good day Ntombo'mxhosa,
We sincerely apologise for the service failure you have experienced. We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced. We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's reply28 Jan 2020, 08:47
Official
Good day Ntombo'mxhosa,
We sincerely apologise for the service failure you have experienced. We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced. We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
29 Jan 2020, 13:04Good day,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. Kind regards, Ackermans Customer Service
Ackermans's reply29 Jan 2020, 13:04
Official
Good day,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. Kind regards, Ackermans Customer Service