Forced donation in order to pay your account ...

I went to pay my Ackeman's at john Craig which i normally do surprisingly things has changed.now we forced to contribute R5 in order pay or else you cant be assisted. The lady by the name of Mbali from jabulani mall adviced that its a donation for Covid 19 kids or poor kids now : i thought donations has to be come out of a person's heart not by force or threats .this is a day light ******* we paying hight rate of interest for ackermans account and now i feel that Ackerman's is using thier customers to pay rates to partner john Craigs for rendering thier services for them which is unfair.this is disgusting covid 19 didn't not only affect retailers,we are also affected as customers and we try our very best to pay our account but to be distorted like this No no.my massage to Ackerman's if you cant afford to partner with john Craig please stop and dont use us for your partnership.