1 reviews | Active since Oct 2019
FINRITE ********** ACTIVITIES
I recently noticed on my sept account statement that i have a family protection plan plus on my account. I then called the call center to ask what is this family protection plan plus. They informed me its a funeral policy. #furious immediately i was upset because i never app**** for any funeral policy from Ackermans. The worst part is it has been active from Jan 2018 and still ongoing Oct 2019! My concern is 1. How Ackermans just allow finrite to add a funeral cover on my account without my consent 2. After many calls to finrite i also realized that they dont even have a date of birth of my spouse or any of my kids 3. What is the verification process from ackermans side since they allow a 3rd party to just add extra costs to my account 4. According to me this is *****!!! And i really need Ackermans to give me feedback regarding this asap!
We sincerely apologise for the frustration you have experienced. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards, Ackermans Customer Service
We sincerely apologise for the frustration you have experienced. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
