Feedback on Account Application

Item: Ackermans
Rating: 1
Author: Puseletso N

I submitted my acount application in December at one of their stores and through watsapp, after being prompted by them to submit my application. I have not received anyour feedback from them, the only thing I am receiving is sms's telling me to submit my documents which I have already submitted.

Helpful (0)

Replies (2)

Ackermans's replyOfficial

14 Feb 2018, 14:28

Good day Puseletso,

We appreciate the time taken to notify us of your dissatisfaction.

We take customer services very seriously and will contact you shortly to ensure your satisfaction.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans's reply14 Feb 2018, 14:28

Official

Good day Puseletso,

We appreciate the time taken to notify us of your dissatisfaction.

We take customer services very seriously and will contact you shortly to ensure your satisfaction.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans's replyOfficial

16 Feb 2018, 11:29

Good day Puseletso,

Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans's reply16 Feb 2018, 11:29

Official

Good day Puseletso,

Kind regards,

Ackermans Customer Service

Best regards,

Feedback on Account Application

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