AN
Aluwani N

1 reviews | Active since Jun 2021

01 Jun 2021, 09:34

Feedback

Good day my name is aluwani nevhufumba I was wrking Ackermans for 8years so on april I decide to resign because I got another opportunity then since I app**** for my provident fund at Ackermans I never got respond or feedback then I decide to call Alexander forbes to check if ever the received application what suprise me the said the never received anything from my previous employee then I call Ackermans headoffice Pretoria to check with my previous HR she said no need to worry because she submit my documents nd now it's being almost 8 weeks ..I did try to send several email to other departments like *** but no respond or feedback am.getting I thoughts mybe someone fail to fo her job as am.not fighting just want to check what's going ,because i know some other people the apply after me but the got their fund in time please can you help me to resolve this issue My number is *** I'd.*** Email is ***

0
Replies (2)
Ackermans
Ackermans's reply01 Jun 2021, 12:15
Official
Good day Aluwani . 

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.  

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply03 Jun 2021, 14:36
Official
Good day Aluwani.

We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service