FED-UP

Item: Ackermans
Rating: 3
Author: ELIZE J

Hi I keep getting calls saying my account is in arrears and they will blacklist me, if I do not pay. Well I am now getting fed-up. I have requested 6 months statements, Which I am still waiting for. So please I DO EXPECT THOSE STATEMENTS IN MY INBOX BY END OF DAY. Must we always first complain before someone listens??????????????? Regards EW J

Helpful (0)

Replies (2)

Ackermans's replyOfficial

19 May 2022, 11:39

Good day Elize,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service

Ackermans's reply19 May 2022, 11:39

Official

Ackermans's replyOfficial

01 Jun 2022, 11:34

Good day Elize,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Ackermans's reply01 Jun 2022, 11:34

Official