1 reviews | Active since Jun 2016
<p>On the 20th June 2016 I went to our Ackermans Wonderpark Mall to open an account for an Ackermans card. After 2 weeks I went back and a sales lady phoned their head office that apparently works with new applications. They told me that they didnt receive my fax of my application, and that it needed to be faxed again. I will have an answer the same day of approval or decline. 2 times already they told me the same day ill get an answer. Im a customer of ackermans for years now and im frustrated and angry because I must always go into the shop to ask whats news. Does it really take that long to finalize an application.</p>
Good day Elana,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Elana,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Elana,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Elana,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
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