JL
Jan L

1 reviews | Active since Oct 2018

24 Oct 2018, 19:01

Faurd at Ackermans account

Good day Please help US with a ACCOUNT of Ackermans We have big problem on Ackermans account.

We paid the full amound in 2015 and never used the account sin 2015.

I try to make a loan at absa bank and it was not approved. I ask why absa bank SAID THAT i have a arrear amount of R915 at Ackermans.

I WENT TO ACKERMANS SECUNDA BRANCH AND SPEAK TO MILLICENT THE MANGER. SHE PHONED HEAD OFFICE AND THEY TOLD HER THAT IN JANUARIE THERE WAS PURCHASING ON MY ACCOUNT IN NELSPRUIT. i did not buy anything on this account sins 2015. I am not living in Nelspruit OR was not near Nelspruit were the PURCHASING was make.

We I paid this account in full is 2015 I ask them to close this account. It was not done Now I so cross because it is on my Credit Record.

Like I SAID I did not buy anything on this account sins 2015.

I Will GOING to secunda BRANCH to full in The Trancation Dispute form. I WANT MY NAME CLEAR AT THE CREDIT BUREAU AND I WANT THIS ACCOUNT SORTED OUT.

IAM NOT HAPPY WITH THIS THING THATS HAPPEND WITH MY ACCOUNT AT ACKERMANS. LIKE I SAID THIS PROBLEM MUST BE SORTED OUT A.S.A.P.

Thanks

Mr JH Labuschagne

0
Replies (2)
Ackermans
Ackermans's reply25 Oct 2018, 08:14
Official

Good day Jan,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply30 Oct 2018, 11:47
Official

Good day Jan,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service