1 reviews | Active since Oct 2017
FAULTY PHONE
I bought a Hisense Cellphone at Ackermans Tambotie mall that's faulty. Had it for a week and took it back... Got it back after 5 weeks with the same problem. So I phoned them and told them I have the same problem. So they phoned me back and told me I can go back to the store THEY WILL EXCHANGE IT FOR ME. So when I got the store ... They had no stock ... He also told me at the time that I bought the phone it was on special and if he gets stock from another branch I must pay the original price of the phone which is R500 more than what I paid ....
Good day Suretha,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Suretha,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Suretha,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Suretha,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,