CB
Chantal B
1 reviews | Active since Jul 2014
08 May 2023, 13:07
False stock availability on website
So I have been to 4 stores on the east rand and called 2 for the baby girl leather jacket. All out of stock for 18-24 months even though when checking in store availability show you have stock. I didn't wait days between checking and going, no, it was all same day. UPDATE your sites, you waisted my time, petrol and airtime, never mind the disappointment. Stores visited - Carnival Mall, Lakeside Mall, Alberton City and just for good measure East Rand Mall. Stores called - Kempton Mall and Lakeside Mall
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Ackermans's replyOfficial
08 May 2023, 15:41Hi Chantal,
We're truly sorry that you weren't able to find the item you're looking for. The leather jacket you're referring is was in high demand and stock sold out fast.
We will be sure to pass this on to the relevant team to ensure that stock is updated in a timely to avoid future disappointments like these.
The Ackermans Team
We're truly sorry that you weren't able to find the item you're looking for. The leather jacket you're referring is was in high demand and stock sold out fast.
We will be sure to pass this on to the relevant team to ensure that stock is updated in a timely to avoid future disappointments like these.
The Ackermans Team
Best regards,
Ackermans's reply08 May 2023, 15:41
Official
Hi Chantal,
We're truly sorry that you weren't able to find the item you're looking for. The leather jacket you're referring is was in high demand and stock sold out fast.
We will be sure to pass this on to the relevant team to ensure that stock is updated in a timely to avoid future disappointments like these.
The Ackermans Team
We're truly sorry that you weren't able to find the item you're looking for. The leather jacket you're referring is was in high demand and stock sold out fast.
We will be sure to pass this on to the relevant team to ensure that stock is updated in a timely to avoid future disappointments like these.
The Ackermans Team
Best regards,