1 reviews | Active since Mar 2017

22 Jan 2022, 14:15

False marketing strategy

I bought Redmi 9a 30th of December they told me I'll receive 1Gb plus airtime everymonth up until today haven't received any thing mind u I bough a phone cash so your marketing strategy it's a lie

0
Replies (2)
Ackermans
Ackermans's reply24 Jan 2022, 12:06
Official
Good day Tholakele,

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply15 Feb 2022, 11:49
Official
Good day Tholakele, 

We have tried to contact you on ***  to no avail.
 To date we have not received any response from you.  In order for us to assist you with your complaint, we await your response. 
 Kind regards, Ackermans Customer Service 

Best regards,