ND
Nosi D

1 reviews | Active since May 2023

31 Oct 2023, 11:42

False adverti*****t at kenako mall

What a disgusting service at kenako mall. I lodged a complaint at their customer care because they **** and falsely advertised that the Mobicel Neo (Vodacom) comes with a 16 gig which is a gig a day if you purchase a R29 Vodacom airtime. The store manager(maga) promised to come back at me. The head office never bothered to call me back. Don't purchase any digital deals at ackermans because they falsely advertise their deals!!! Tell head office to come take this phone if it does not come with that Vodacom Data. Sick and tired of emailing everyday and not getting any response

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Replies (1)
Ackermans
Ackermans's reply02 Nov 2023, 10:38
Official
Hi Nosi, 

Thank you for bringing this to our attention. 

Customer service is extremely important to us. One of our agents will be in contact with you.

The Ackermans Team