FALSE ADVERTISING during BACK TO SCHOOL

Being the time for Back to School purchases- in a Pandemic- I opted to purchase my kids' School shoes at Ackermans Greenstone Shopping Mall. The shelf stocked with school and PE takkies included a sign with the following information:

IN-STORE EXCLUSIVE SPEND R500

ON SCHOOL FOOTWEAR &

SELECTED SCHOOLWEAR & GET

R100

EXCLUDING 2 PACKS & LUGGAGE LIMITED PERIOD ONLY

Considering the terms of the board, I selected Buccaneers and 2 pairs of white school takkies and made my way to the Till. On citing the information on the sign, I was first instructed that the R100 off only applies if I spend R500 on the takkies and clothing items ONLY and NOT the Buccaneers. Not entirely convinced after payment I went BACK to the sign to address the woman stocking the shelf AND photograph the information on the sign. HER VERBAL information was entirely DIFFERENT: stating that it only applies with the purchase of TOUGHEES NOT Buccaneers. PLEASE NOTE: NONE of the conflicting information provided by the Staff appeared ON the actual signage. It states clearly " ... school footwear " with NO inclusion of the word 'SELECTED" relating to shoes NOR are the Buccaneers in the "exclusions" portion of the signage. This is blatant manipulation and FALSE advertising at a difficult time in global Consumer history. My bill for takkies and Buccaneers EXCEEDED the R500 stipulated yet my R100 OFF was withheld by staff: 1) offering conflicting information and 2) dismissing my need for clarity and accuracy. As a Consumer with Rights, I expect my R100 Off to be afforded me according to the in-store terms and conditions of which I have photographic record of: PARTICULARLY in a Pandemic where Consumer TRUST is a valuable commodity now more than ever. Once this is honoured rather than DIShonoured, SHOULD the accurate t's and c's NOT be on the signage, the CORRECT information should then be included OR alternatively the False advertising BROADLY acknowledged and Consumer reparation arranged.