FALSE ADVERTISING!!!
<p>On the Ackermans website you advertise your HD Decoder for R399 including satellite and installation. Drove all the way from Wynberg to Canal Walk only to be told that it is not R399 AS ADVERTISED, but rather R599! I am not paying R599 for something that YOU advertise for R399! Please explain what can be done about this as you are misleading your customers with false advertising and you have just lost a loyal customer! The store manager seems to know nothing about this special and refused to give it to us for the price advertised online!</p>
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Ackermans's replyOfficial
13 Feb 2017, 08:37Good day Sihaam,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply13 Feb 2017, 08:37
Official
Good day Sihaam,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
14 Feb 2017, 16:16Good day Sihaam,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply14 Feb 2017, 16:16
Official
Good day Sihaam,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,