TD
Teslynn D

1 reviews | Active since Sept 2015

17 Feb 2021, 11:31

FALSE ADVERTISING

Very disappointed in the false advertising in Ackermans The Glen , I went to buy all my kids school uniforms, school shoes, and stationary at Ackermans because they have an R100 off every R500 that you spend on any toughees branded schoolwear , and they tell me after I have paid that the "toughees school shoes are not part of the deal , my argument is it not toughees schoolwear ??? or is it false advertising ???

0
Replies (4)
Ackermans
Ackermans's reply17 Feb 2021, 12:07
Official
Good day Teslynn,

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply19 Feb 2021, 13:09
Official
 Good day Teslynn, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service 
TD
Teslynn D's update23 Feb 2021, 13:31
Reviewer Update
Hi , nobody has contacted me regarding this,I am still waiting for a reply.

Ackermans
Ackermans's reply26 Feb 2021, 09:44
Official
Good day Teslynn,  We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service