RN
Reinhard N
1 reviews | Active since May 2013
08 Jan 2016, 12:54
Failure to allocate account payment
On the 23rd of December my account was paid and yesterday and today I received a sms to say the account was not paid this same thing happened a month ago and was really a horrible experience. I have send a email to [Email Removed] but does not seem to take my complaint serious enough to resolve it, and do not even bother to contact me to resolve it.
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Ackermans's replyOfficial
08 Jan 2016, 14:38Hello reinhardvn,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply08 Jan 2016, 14:38
Official
Hello reinhardvn,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service