1 reviews | Active since Sept 2016
Extremly poor service
<p>My mother in law bought a tablet from Ackermans about two months ago. The tablet never worked.. The rude staff refused to refund her or exchanged the product. </p> <p>They send it in for repairs. It's been a month now, </p> <p>After numerous visits to the store and very poor service still no tablet. </p> <p>I believe that the extreamly rude staff are taking advantage of my 80 year old mother. </p> <p>I have contacted Ackermans head office. They never contacted us. </p>
Good day Karien,
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Karien,
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Karien,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Karien,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service