DM
Desire M

1 reviews | Active since Mar 2011

08 Jul 2018, 12:32

Extremely rude service - N1 City

Rude unfriendly service at N1 city with Andiswa at till 3 at 11:31 , 8 July. Deliberately slow, (took 20 mins)rude and completely ignored me when I asked her to please fold clothes neatly instead of just frumbling it into the packet. She just looked at me, ignored me and slowly continued frumbling clothes into the packet. No greeting, just plain rude.

0
Replies (2)
Ackermans
Ackermans's reply09 Jul 2018, 08:41
Official

Good day Desire,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply10 Jul 2018, 11:32
Official

Good day Desire,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service