1 reviews | Active since May 2021
Expired stock
I purchased safari snacks at ackermans on the 4th of May 2021 only to find out that they expired on March 2021 so I contacted their customer service and spoke to Jason who said he will get back to me but never did. Today I decided to go and exchange them and notify the manager of which she apologized and said I should take the ones that were not expired only to find all of them are expired. While I was there I decided to buy telement gripe water medicine for my niece after paying for it i also realized that it's expired too.
I think ackermans should stick to selling clothes and leave food and medicine because they are failing to keep up with stock rotation and expiry checks ✔.
I have been supporting ackermans for all most 3 years now and thinking of boycotting them since they don't give a damn about their customers and their health.
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
