UM
Uhuru M
1 reviews | Active since May 2019
08 Dec 2021, 15:21
Exchange
I bought shoes on laybuy at Ackermans, I lost the till slip.. I wanted to exchange but was denied the opportunity. I have the laybuy number on my phone and the T and Cs allow me to exchange without a till slip in exchange for a gift card or exchanged at current prices.
Would you kindly assist me.. I
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Replies (3)0
Replies (3)UM
Uhuru M's updateReviewer Update
08 Dec 2021, 16:09Good day
I was assisted by Andrea from cpt office and Puseletso instore.
Thank you very much for going the extra mile to help me.
Regards
I was assisted by Andrea from cpt office and Puseletso instore.
Thank you very much for going the extra mile to help me.
Regards
UM
Uhuru M's update08 Dec 2021, 16:09
Reviewer Update
Good day
I was assisted by Andrea from cpt office and Puseletso instore.
Thank you very much for going the extra mile to help me.
Regards
I was assisted by Andrea from cpt office and Puseletso instore.
Thank you very much for going the extra mile to help me.
Regards
Ackermans's replyOfficial
09 Dec 2021, 08:24Good day Uhuru,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply09 Dec 2021, 08:24
Official
Good day Uhuru,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
09 Dec 2021, 08:29Good day Uhuru,
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards, Ackermans Customer Service
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards, Ackermans Customer Service
Ackermans's reply09 Dec 2021, 08:29
Official
Good day Uhuru,
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards, Ackermans Customer Service
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards, Ackermans Customer Service