HT
Hlakane T

1 reviews | Active since Jun 2014

11 Jun 2020, 07:45

Excellent turnaround on complaints!!!

My query was resolved promptly. I would like to commend Ackermans for the quick turnaround on complaints, this shows that they really care about their customers. A special thanks to Thabo who called me and informed me that the matter was handled inappropriately by the staff members in the store and told me I can go back to the store in Groblersdal to make a purchase of the item I wanted. Another special thanks to Amanda in the store who was professional and assisted me with a smile. I have no doubt that I will continue shopping in that store for a very long time.

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Replies (1)
Ackermans
Ackermans's reply11 Jun 2020, 09:06
Official
Good day Hlakane,

Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.

Kind regards, 
Ackermans Customer Service