SM
Seti M
1 reviews | Active since Feb 2019
28 Jul 2019, 00:58
EFT Payment allocation mess
Ackermans or should I say Tenacity has made Allocating an EFT payment look like rocket science. I have been paying my account via EFT for the past 5 years without any hustle. Then the payment allocation nightmare started 2019 April. I am so frustrated by this mess, I have decided to close my account.
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
29 Jul 2019, 08:13Good day Seti,
We sincerely apologise for the frustration you have experienced. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint.
We sincerely apologise for the frustration you have experienced. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint.
Best regards,
Ackermans's reply29 Jul 2019, 08:13
Official
Good day Seti,
We sincerely apologise for the frustration you have experienced. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint.
We sincerely apologise for the frustration you have experienced. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint.
Best regards,
Ackermans's replyOfficial
29 Jul 2019, 08:13 Good day Seti,
We sincerely apologise for the frustration you have experienced. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the frustration you have experienced. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply29 Jul 2019, 08:13
Official
Good day Seti,
We sincerely apologise for the frustration you have experienced. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the frustration you have experienced. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
01 Aug 2019, 11:23Good day Seti,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply01 Aug 2019, 11:23
Official
Good day Seti,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Best regards,