EM
Emma M
1 reviews | Active since Oct 2017
06 Jul 2020, 14:12
****ed off
I'm so frustrated I received a call June they told me that I'm owing R860 and when I ask them why are you sending this SMS to me because I'm no longer working they didn't give me straight answer today 06 July I paid R860 and my account is not active they keep on dropping calls when at store trying to call head office I don't what to do they tell me to bring proof bank statement and where I work of which they didn't tell me when they tell me I'm owing when I ask them my account will it be active same day I do payment the lady who called me said yes my card number is *** I'm so ****ed off
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Replies (2)
Ackermans's replyOfficial
06 Jul 2020, 15:59Good day Emma,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply06 Jul 2020, 15:59
Official
Good day Emma,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
10 Jul 2020, 11:12 Good day Emma,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Ackermans's reply10 Jul 2020, 11:12
Official
Good day Emma,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service