mS
mbali S
1 reviews | Active since Apr 2019
05 May 2022, 22:52
****ed customer
I have 2 pending laybye that I went to try and collect today. I decided to also by a pair or sneakers. My total transaction of all items was over 800 and I was going to pay by card and the teller said I can only pay for each transaction separately meaning I have to swipe my card 3 times in one store how rediculoius. I needed the sneakers and the other items . I was so angry that I left one item .I decided to swipe twice for items worth 700 and left the other items .bi couldn't swipe my card in one shop three time no ways
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Replies (1)Ackermans's replyOfficial
06 May 2022, 13:59Good day Mbali,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's reply06 May 2022, 13:59
Official
Good day Mbali,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
