NP
Nellie P

1 reviews | Active since Dec 2016

13 Dec 2019, 09:28

****ED

Kindly advise do they collect using isizulu even when they see that you do not speak isizulu? I am actually ****ed by the level of unprofessional call center agent. If they collect in Zulu, they should write their terms and conditions in Zulu.

0
Replies (2)
Ackermans
Ackermans's reply13 Dec 2019, 11:12
Official
Good day Nellie,

We appreciate the time taken to notify us of your dissatisfaction. 

We take customer services very seriously and will contact you shortly to ensure your satisfaction. 

Kind regards, Ackermans Customer Service 

Ackermans
Ackermans's reply19 Dec 2019, 15:44
Official
Good day Nellie, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service