VN
Vinolia N

1 reviews | Active since Oct 2016

11 Sept 2019, 08:52

Double debit

They charged me twice for the same good, the Machine declined my standardbank card and I used my capitec one both transaction went througho want my money

0
Replies (2)
Ackermans
Ackermans's reply11 Sept 2019, 09:22
Official
Good day Vinolia,

We appreciate the time taken to notify us of your dissatisfaction. 

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards, Ackermans Customer Service
Ackermans
Ackermans's reply13 Sept 2019, 16:13
Official
Good day Vinolia,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service