1 reviews | Active since Feb 2014
Double charged at Ackermans Galleria Amanzimtoti
<p>Hi, </p> <p>I am really not happy with customer service that recieved at Ackermans Galleria. I was double charged an item in December 2016, we only picked this up when we were back in johannesburg and i have been in contact with the store manager Marla who promised that i would be refunded. She asked me to go to Roodepoort Ackermans and also given poor service by supervisor Lawrance twice. I also spoke to Thembeka who dropped a call on me. Such a huge store to recieve bad service. Sent from pillar to post wasting my petrol. Such a bad experience. No longer happy with the store. **************** and no apology. After this is resolved i will close my account. </p>
Good day Ntsikelelo,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Ntsikelelo,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Ntsikelelo,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Ntsikelelo,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
