RvdV
Riana van der Vyver

1 reviews | Active since Jun 2018

05 Jul 2022, 14:10

Dont receive Statements Ever

Have this account since 2017. It is always a issue to get a detailed statement from them. They send you a sms with amount due and balance, thats it. Yet again I have been phoning for my statement. Had to repeat the same story over and over and Still no statement!

0
Replies (2)
Ackermans
Ackermans's reply06 Jul 2022, 10:19
Official
Good day Riana,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint. 

Kind regards, 

Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply12 Jul 2022, 12:59
Official
 Good day  Riana, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

 Kind regards, 

Ackermans Customer Service 

Best regards,