KG
Kaasiefa G
1 reviews | Active since Oct 2019
30 Oct 2019, 13:33
Dont laybye at ackermans
Ackermans refuse to give my money back after a laybye has expired. Don't laybye at ackermans. They want to force you to buy from them by putting the money on a gift card. I paid you cash not via card. The rule is from the consumer act, you must refund me when I cancel.
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Replies (2)
Ackermans's replyOfficial
30 Oct 2019, 14:30Good day Kaasiefa,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply30 Oct 2019, 14:30
Official
Good day Kaasiefa,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
05 Nov 2019, 12:50Good day Kaasiefa,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply05 Nov 2019, 12:50
Official
Good day Kaasiefa,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Best regards,