1 reviews | Active since Aug 2017
Don't deliver on service
I app**** for an account with them on 26 August 2017. Today is 31 and still I have not received any response. I called in to tenacity and I was to told to hold the line, and my R60 of airtime is finish and still I don't know what is the reason why they can't approve the account. At TFG you wait maximum two days. Can you please tell me why can't I get an account if you have send me an SMS that the account is approved and that you only need prove of income I have WhatsApp it to you and also email it to you. Please try to deliver on what you promise, 100 years of good service then I don't know what kind of service it is.
Good day Emily,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Emily,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Emily,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Good day Emily,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service