1 reviews | Active since Aug 2016
don't have respect for customers
<p>I was at ACKERMANS in protea gardens. I got the just to find that the is a long queque and the was only ONE cashier at the till I then went to customer service were I found a guy named Douglas i asked him to please put me on the phone with someone at the ackermans office I want them to give me the account numbers so that I can make my payment via internet banking, the guy just left me alone @ the customer service for about 15 minors without helping me then came a lady at customer service named Sandra and I asked her to help me she asked me who did I ask first to help me i told her she called Douglas and he said he's busy with laybyes I could believe cause the guy just left me there and also the lady didn't help me she was busy replying to her WHATSAPP messages. This incident happened today 25/08/2016 in the morning 11:09. If ackermans store in protea garden is short with employees am saying the are lot of people who are unemployed in soweto</p>
Good day Benjamin,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Benjamin,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Benjamin,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Good day Benjamin,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
