1 reviews | Active since Jun 2017

10 Mar 2019, 15:51

Doing people in, SHPAME ON YOU

So i could not believe my eyes today, i went to ackermans flora centre to buy myself some bath towels,i saw they have put stickers on which say the price is R129. 99 when i pulled of the sticker the towel was actually R119. 99 so much cheaper then the new sticker they have put on, so that we can think it's on sale, how can you guys do this, the baby vests as well the sticker say R49. 99 underneath the sticker the price is actually R44. 95? Cant believe that they go from bad pricing to way worse i mean realy you guys are expensive in general now why make it more expensive so people can think it is on sale, litterly Ackermans gave me trust issues today.

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Replies (2)
Ackermans
Ackermans's reply11 Mar 2019, 09:15
Official
Good day Chantelle,

 We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply20 Mar 2019, 16:40
Official
Good day Chantelle, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 
 Kind regards, Ackermans Customer Service