BB
Boitumelo B
1 reviews | Active since Oct 2017
22 Jun 2021, 12:27
Does not take accountability
I have bought the phone at Ackerman's Birch Acres Mall in Tembisa on the 05/05/2021, recently i have been experiencing issues with it, it does not switch of completely after i switch it off, i have went to the store i was told that there is nothing they can do as it has already passed 30days.please never ever buy a phone in any Ackerman's store.
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Replies (2)
Ackermans's replyOfficial
22 Jun 2021, 14:13Good day Boitumelo,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply22 Jun 2021, 14:13
Official
Good day Boitumelo,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
28 Jun 2021, 16:19Good day Boitumelo,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply28 Jun 2021, 16:19
Official
Good day Boitumelo,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,