DO NOT TRUST WHAT THEY SAY

<p>I received the card and an application form in the post</p> <p>I filled it in and emailed it.</p> <p>The return sms to my email, was that I was approved, my provisional limit given and now asking that I send them 3 month bank statements, 3 months’ payslips and a copy of my id, which I did.</p> <p>The next sms, and I quote....” proof of income for your Ackermans account was received. You can now activate your card in-store and start shopping!”</p> <p> </p> <p>So I go into the store to activate and start shopping right.</p> <p>WRONG, no, you can’t because you don’t have your id, so I show them the SMS, still NO</p> <p>Okay can see a manger then, as this doesn’t make sense, the sms didn’t say bring anything when going into the store, and I had now put an afternoon aside, so I’m sure it is something a manager could understand, I mean I have the SMS</p> <p>WRONG again.</p> <p>The manager at the Sandton City store, Ellen I think it was , leaves a lot to be desired, drags herself to me, and says sore ri, we can’t help, are you serious I say.</p> <p>Is there not someone you could call to escalate this to.</p> <p>She tells someone to call Tenacity which they do.</p> <p>We speak to a Candice Nelenephy who first says the decision rest with the store manager, I tell her the store manager can’t be bothered and shrugs her shouolders when I tell her I will put this on scial media and then Candice says according to NCR, I stop her there because now she tries to patronise me.</p> <p>Do you know what a KI is Candice I ask and she says no, so how can I even continue to explain that you are preaching to the choir regarding NCR as I am a KI.</p> <p>Needless to say I left “my” card there and left the store.</p> <p>Just saying, we learn all theses TCF’s etc, then you get an sms and it is not as it says, where is the fairness and are some companies exempt like the Ackermans of this world.</p> <p>Also please note that you have this card and I hope you have destroyed it since.</p> <p> </p>