1 reviews | Active since Jul 2018
Dissapointing Customer Service
I bought leggings from Ackermans in JHB CBD Kerk Street for R59(promo price) and the next day I went back for an exchange because I realised when that they were torn.I then took another pair of similar leggings(design,pattern etc ) however the chashier told me that I will have to pay the difference as the leggings that took are R129.
I then ask as to what the difference was?He said that the one on promotion is last season's stock and the other is this season's stock .
What I know is that most customer's do not care or even look at the (sku code,barcode )on the price tag -that is for your information and not ours).
Even worse the Store manager was just rude and lost in explaining why the same product has different price points
Should you not be matching the price???
Good day MaMshengu,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day MaMshengu,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day MaMshengu,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day MaMshengu,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,