SR
Susan R
1 reviews | Active since Oct 2011
27 Aug 2023, 19:02
Disrespectful Employees at Ackermans
I am sick so I sent my daughter to cancel a laybye for me at Ackermans Mabopane Square. Upon her arrival t Silvester swore at my daughter calling her ***** so she called me. I informed them that I am sick that's when they requested my ID which I sent with my son. They still refused to give them the money because Daniel felt he has the right to call my kids ******* and he was disrespectful.
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Ackermans's replyOfficial
28 Aug 2023, 10:37Hi Susan,
Our apologies for the incident that occurred in store. Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Our apologies for the incident that occurred in store. Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Ackermans's reply28 Aug 2023, 10:37
Official
Hi Susan,
Our apologies for the incident that occurred in store. Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Our apologies for the incident that occurred in store. Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team