Dismissive and rigid

Sipho at your Mall Of Africa branch has no regard for customers and is rather dismissive. Clearly does not understand without paying customers, he won't have a job. I went to exchange a pair of grey toughees long pants R129.95 but I unfortunately misplaced my slip. In addition, I have just over R500 worth of clothes that I wanted to buy. Sipho refused to do the exchange without the slip. Chasing away customers during difficult economic times.