dishonest cashier

I m so disappointed about what happened at Ackerman's .My daughter Jabulile Zondo went to Ackermans kwaThema SQUARE Springs to buy Jersey . she is the one who is who will elaborate on what exactly happened. i m Jabulile Zondo. when I arrived at the counter I was having phone in her hand I put the phone on the counter while I was paying. After i paid I have forgot the phone on top the counter. I went to Pep store next to Ackermans after 10min i discovered that she forgot her phone on the counter. I went back to the shop then i asked Nthabi the who was helping her .their respond was they saw the phone and it was given to the lady who is their customer because she bought the phone there.

when i asked Nthabi how did she give the person the phone without verifying if its hers or she said it was the mistake, i believed that she was supposed to do some security measures before she gave that lady a phone. and i ma not convinced after they told me that the lady is their customer and she is having an account with them i requested Nthabi to phone her she refused .she told me to go and look that lady because it was not long after she left the store. We didn't find her. i left my details .ON Monday i phoned the manager she said that she will call me till today. when she q\asked about camera they said no camera .then after that we asked somebody to pretend to be somebody else asking about camera in the store to our suprised Prince agreed that camera are there and the manager denied the availability of camera. That makes us to be convinced that the person who took the phone is the cashier Nthabi. Because of the reasons that was given to me by different people. and the attitude that was given to me i was not happy . the phone is new so if Ackermans will employ people with no integrity and not honest it will be a problem.

what makes me angry is that if a person will claim that the item is for her and no security check it a problem. i m requesting to managers to make follow up on this matter something is fishing here. my contact details ***