1 reviews | Active since Jun 2020
Disgusting treatment from manager
Good day
I'm very upset at how I was just treated as a longterm customer by the manager by the name of Wendy at westgate mall Ackermans. So I took a few items for my little girl and came across a jersey on the marked down rail that clearly shows R11.90c as you can see on the sticker, when I got to the till the cashier then confirmed that it's R119 I then asked to speak to the manager and they told me that it's R119. I then told her that I would like to pay the price that I see. She then rudely said and I quote "you can mos think it's not that price and you just being unreasonable to want it for R11.90" she then tried to ******* the price and before she could I told her that I'd like to take a picture this is why the sticker looks peeled. She then proceeded to ask me where I work as she saw my work uniform, which to me should not even be asked as I'm a paying customer. I work in westgate mall but don't treat any tenant different when they step into our doors. I would like this to be sorted out immediately as I would like to purchase the item at the price that I see on the tag please. Also can someone send the manager back to training as she doesn't know how to speak to a customer, wherether I work in the same mall as her or not.
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
