JJ
Jamie J

1 reviews | Active since May 2017

25 Apr 2020, 11:32

Disgusting tellers and even worse manager

I am so disgusted at the service received at N1 city ackermans.... The teller just ignores me when asking her a question.... Request for a Manager she then talks to me pointing all in my face as a customer I am shocked at the time of ppl u employ...

I am also an essential worker but they make it seem like they are forced to be here... I would have lost my job if that was the type of attitude I gave my customers.... Don't work if u don't Wana be at work.... U privilegedbto have a job and feed your family during this difficult time....

I am extremely disappointed and would like some1 to contact me regarding an apology coz really I am not an animal and would like to be treated the way I do to my ppl....

0
Replies (2)
Ackermans
Ackermans's reply30 Apr 2020, 10:03
Official
Good day Jamie,
 We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply08 May 2020, 13:44
Official
Good day Jamie,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service