1 reviews | Active since Feb 2018
Disgusting service from Ackermans employee
I'm so disgusted at the service I received at the Campus square Ackermans.
I went to take out my lay-by (1 ********** 6370) and the lady at the till with no name tag gave me the poorest service I have ever experienced in my life.
She took my slip, made me pay, called out the WRONG lay-by number and told me to stand 'over there' and continued to do whatever she was busy with. A lady by the name of Mpho came to ask for the lay -by slip because she couldn't find the lay-by and this *********** lady at the till told her I did not have a slip for my lay-by!!! I am highly pregnant and hand to stand for over 45 mins waiting for the damn lay-by. She did not care as a woman herself in the condition that I was in! When I asked this rude lady at the till what was taking so long she rudely told me that she doesn't know and that I should continue waiting. when I asked till when, she asked me what do I suggest she does, in a very impolite tone! Mpho finally found my lay-by and told the rude lady the mistake she had done, she showed no remorse and din't even apologize. I have never experienced such poor service in my life and I will NEVER set foot in that Ackermans ever again
Good day,
We apologise for the lack of service experienced at our Campus square store.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Good day,
We apologise for the lack of service experienced at our Campus square store.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Good day,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
