Disgusting service

I want to complain about the horrible service that I have just received from your Butterworth Fingoland Mall Ackermans. It started at the door with the Manager who was sitting by the door by the name of Zukile if I got his name correctly. I told him I wanted to exchange shoes that were too big for my nephew. The way he gave me attitude when the shoe had no price tag but I told him I had the slip. He told me he couldn't even see what the item was on the slip even though the slip had only one boot and dismissed me by saying, go look for something as I don't even know the price of that. I proceeded to go to the boys side and initially didn't find the size I'm looking for. I went to 2 ladies that were folding clothes at the back and asked for assistance. Instead of her coming to help me look for the size as they were higher than I could reach she gave me that thing they use to take down clothes when they are placed high. She never got up. I am utterly disgusted by the kind of service that they gave me but I was not surprised since I got the same rotten attitude from the Manger at the door. Pathetic if that is how you run your store.