Disgusting service by Manager at circus triangle

On the 21st of August I went to make last minute purchases as well as return 3 items to the store in circus triangle Mthatha these are items I had purchased in another store and unfortunately at that time I had no slip except my notification from the bank to show I was at another store day before, after being in a long queue I was assisted and I was told some jegging jeans I had bought for my daughter which did not fit her were dirty and have to be processed under damaged goods mind you these I had bought previous day, lady at the till said she will call her manager to explain to me a lady who came with a very bad attitude after waiting for her for sometime showed up she than told me the unbelievable that she can't accept the jeans and I would have to return them to the store I made purchase at mind you that store is 35km away, I than asked her is that the policy and procedure for all Ackermans she than said yes. So my question to her was if I made purchase in joburg whilst on holiday I would have to return to joburg to return item, she than decided to keep quiet and breath loudly under her mask and ignore me I than left the store following day I went to another store same area and I was assisted efficiently. The managers name is Yandisa she has a very bad attitude and does not even try to hide it she has zero interest in the customer