FK
Faith K

1 reviews | Active since May 2018

04 Apr 2019, 12:46

Disgusting service Ackermans

The is not 0 hence I selected 1 star that you don deserve. Ackermans are extremely disrespectful of their clients. I paid the account and requested for a paid up letter and still today I am waiting. I app**** for a vehicle and my application is still pending because they need proof that my account is paid.

Despite more than 5 calls that I made to tell them that the letter is of high importance . I am very disappointed. I went to Cresta store yesterday to speak to the manager , I was assisted by the assistant who promised to call them and remind them but I am still waiting.

Please help

0
Replies (2)
Ackermans
Ackermans's reply04 Apr 2019, 12:55
Official
Good day Faith,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.  Kind regards, Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply05 Apr 2019, 16:36
Official
Good day Faith, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 
 Kind regards, Ackermans Customer Service 

Best regards,