Disgusting service

Hello Peter I want to lay a complaint to Motherwell Ackermans Store management about their staff disgusting service. The lady with the name badge Mandisa just looked at me in my eyes and walked away when I asked if there is a Floor Manager in the store.

We stood for a long time in the que and it was getting longer because there was 1 lady serving customers. The other one, Siya on the name badge was busy counting her cash float and minding her business while the store is opened already and the time before 10 already. I assume the 3rd lady was at the cellphone counter she was busy with 1 person the whole time.

The gentleman that is stationed at the door, Sakhi on his name badge was very helpful as he came towards us to call others because he heard our complaints and did not ignore us. That is when Mandisa came with the attitude.

After all that drama, we were told the card machine is not working when it was about to be my turn, cash only. I walked away.

When I came back with cash, as I was waiting in the queue a customer paid with a R200 note. The cashier, Nathi on the name badge said we dont have change. The customer asked "Ngelixesha", meaning at this time? It was after 10 but before 11. Nathi said "Niza ngemali ezinkulu kaloku siyithathephi", she was very rude and said that with the attitude. The customer had to ask for change in the queue.

Who is suppose to have have change instore? When must cashiers fill up their till with cash float, not before they open?

I also work at a retail and there are things beyond our control at times but being rude and ******** to customers is not ok. We went to pay not beg there. It's a pity I had no phone with me, I could have taken a video.