AJ
Akeem J

1 reviews | Active since Aug 2019

27 Apr 2022, 09:53

Disgusting service

Staff need to understand what the meaning of customer is an they need to start to value their clients. We were shopping in Sandton City and the as we were busy one of the staff members came to us and told us the store is closed please leave your clothes and leave...I have never in my life been so disgusted. What kind of customer service is this? I would like to hear from the store manager before I escalate this further.

0
Replies (2)
Ackermans
Ackermans's reply28 Apr 2022, 13:28
Official
Good day Akeem, 

We apologise for the lack of service experienced at our store.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, 
Ackermans Customer Service

Ackermans
Ackermans's reply29 Apr 2022, 10:11
Official
Good day Akeem,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service